How eSIM Works

A complete guide to understanding, buying, and activating your eSIM for Bali. No technical knowledge required.

What is an eSIM?

An eSIM (embedded SIM) is a digital SIM card built directly into your phone. Instead of inserting a tiny physical card into a tray, you simply scan a QR code to download your cellular plan.

It works exactly like a traditional SIM card -- providing you with mobile data, and in some cases voice calls and SMS -- but without the physical card. This means:

No need to visit a SIM card shop at the airport
No tiny cards to lose or damage
Activate before you even board your flight
Keep your home SIM active simultaneously
Switch between plans without swapping cards

eSIM explained - digital SIM card concept

Step-by-Step Activation Guide

Check Your Device Compatibility

Before purchasing, make sure your phone supports eSIM. Most iPhones from XS (2018) onwards support eSIM. Samsung Galaxy S20 and newer, Google Pixel 3 and newer, and many other modern Android phones also support it. If you are unsure, send us your phone model on WhatsApp and we will confirm.

Choose Your Data Plan

Browse our plans and pick the one that matches your trip. For a week-long holiday, the Tourist 7-Day plan (5GB) is great. For digital nomads staying a month, consider Unlimited 30 Days or the Business Plan. All plans include coverage across Bali and all of Indonesia.

Order on WhatsApp

Send us a WhatsApp message with your chosen plan. We respond within minutes with payment instructions. Pay via bank transfer, GoPay, OVO, Dana, Wise, or PayPal. Once payment is confirmed, we send your QR code immediately.

Scan the QR Code

On iPhone: Go to Settings > Cellular > Add eSIM > Use QR Code. On Android: Go to Settings > Network > SIMs > Add eSIM. Point your camera at the QR code we sent you. Your phone downloads the eSIM profile automatically.

You Are Connected

Within minutes, your eSIM is active and you have mobile data in Bali. Your home SIM stays active on the other line, so you can still receive calls and texts from home. If you need any help, we are available 24/7 on WhatsApp.

eSIM vs Physical SIM Card

Feature

eSIM

Physical SIM

Activation time

Under 5 minutes

30-60 minutes

Buy before arrival

Yes

Visit a shop

Not needed

Required

Keep home number

Yes (dual SIM)

Must swap cards

Risk of losing

None (digital)

Easy to lose

Top up

Via WhatsApp

Visit a shop

Environment

No plastic waste

Plastic card

Frequently Asked Questions

What is an eSIM and how does it work?

An eSIM is a digital SIM card built into your phone. Instead of inserting a physical SIM card, you scan a QR code to activate your data plan. It works just like a regular SIM but without the physical card.

Is my phone compatible with eSIM?

Most modern smartphones support eSIM, including iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer, and many more. Contact us on WhatsApp and we can check your specific device.

How do I activate my eSIM?

After purchase, we send you a QR code via WhatsApp. Go to your phone's Settings > Cellular/Mobile > Add eSIM > Scan QR Code. The whole process takes under 5 minutes.

Can I buy the eSIM before arriving in Bali?

Yes! You can purchase and receive your QR code before your trip. Activate it when you arrive in Indonesia, or even on the plane before landing.

Does the eSIM work across all of Bali?

Yes, our eSIMs provide coverage across all of Bali including Canggu, Seminyak, Kuta, Ubud, Denpasar, Sanur, Uluwatu, and even remote areas. Coverage extends to all of Indonesia.

What happens when my data runs out?

You can easily top up by contacting us on WhatsApp. We will send you a new QR code or add data to your existing plan. No need to visit any shop.

Can I keep my regular phone number while using the eSIM?

Yes! The eSIM uses a separate line on your phone. Your regular number stays active for calls and texts via Wi-Fi or your home carrier, while the eSIM handles your data in Bali.

What payment methods do you accept?

We accept bank transfer, GoPay, OVO, Dana, and international payments via Wise or PayPal. Payment details are provided after you contact us on WhatsApp.

Ready to Get Your eSIM?

Order now and be connected in Bali within minutes.

Order on WhatsApp View All Plans